Privacy Policy
Last updated: 2025-11-26
1. Introduction
Nimbus Rooftop (“we”, “our”, “us”) operates this website to provide information about our venue, events, and opportunities to work or collaborate with us. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
2. Information We Collect
2.1 Information you provide directly
We collect personal information when you submit our contact, work, or venue rental inquiry form, including:
- Name
- Email address
- Phone number (optional)
- Message content (e.g., job inquiry, event rental request, collaboration details)
- Any other information you choose to provide
2.2 Information collected automatically
When you visit our website, we may automatically collect:
- Device type, browser, operating system
- IP address (masked/anonymized where required)
- Pages visited, time spent, and clickstream data
- Referring pages
- General usage and engagement metrics
2.3 Cookies & tracking technologies
We use cookies and similar technologies to:
- Analyze website performance
- Improve SEO and understand traffic
- Personalize user experience
- Detect errors or malicious activity
Our analytics stack may include:
- Google Analytics (GA4)
- Search console analytics
- Standard SEO/marketing analytics platforms
3. How We Use Your Information
We use personal information to:
- Respond to job applications and staffing inquiries
- Respond to venue rental and partnership requests
- Communicate about events or collaborations
- Improve website performance and SEO
- Maintain website security and prevent misuse
- Comply with applicable legal obligations
We do not sell your personal information.
4. Legal Basis for Processing
Depending on your jurisdiction, we may rely on the following bases:
- Consent (form submissions, cookies)
- Legitimate interest (analytics, security, basic operational needs)
- Contractual necessity (responding to inquiries requiring follow-up communication)
5. Sharing Your Information
We may share your information with trusted third-party service providers that support our website, including:
- Email hosting and communication tools
- Analytics providers (e.g., Google Analytics)
- Web hosting and content delivery networks
- Security and performance services
These partners process data on our behalf and follow applicable privacy regulations.
We do not sell or rent your information to third parties.
6. Data Retention
We retain personal data only as long as necessary to:
- Respond to your inquiry
- Conduct business operations
- Meet legal or regulatory requirements
Form submissions are typically kept for up to 12 months, unless needed longer for operational or legal reasons.
Analytics data is handled according to each provider’s retention policy.
7. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request corrections
- Request deletion
- Withdraw consent
- Opt out of marketing communications
- Manage cookie preferences
To exercise these rights, contact us at:
info@nimbusrooftop.com8. Data Security
We implement reasonable technical and administrative measures to protect your data. However, no online transmission or storage method is completely secure.
9. International Data Transfers
Because we use cloud-based services, data may be stored or processed outside Vietnam. We work with providers who implement appropriate safeguards for international transfers.
10. Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Last Updated” date.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Nimbus Rooftop
📍 37 Hoàng Văn Thụ, Phú Nhuận District, Ho Chi Minh City, Vietnam